General Terms and Conditions of Sale

Last update: 19/05/2025

These General Terms and Conditions of Sale (hereinafter "GTC") govern the contractual relationships between Maison Gloow, represented by [your name or company name], and any natural or legal person making a purchase via the website www.maisongloow.com, hereinafter referred to as "the Client".

1. Purpose

These GTC aim to define the rights and obligations of the parties within the framework of the sale of products offered by Maison Gloow on its website.

2. Products

The products offered for sale are those described on the website www.maisongloow.com. Maison Gloow takes great care in the presentation and description of these products to best satisfy the client's information needs. However, slight variations may exist (depending on suppliers).

3. Prices

Prices are indicated in euros (€), all taxes included (TTC).

4. Order

Any order placed on the site implies full and unconditional acceptance of these GTC.
Once the order is validated and paid, a confirmation email is sent to the client.
Maison Gloow reserves the right to cancel or refuse any order for legitimate reasons.

5. Payment

Payment for purchases is made via:
- Bank card (Visa, Mastercard, American Express)
- Shopify Payments

Payment is fully secured via an SSL protocol.

Subscription contract

Maison Gloow offers a subscription purchase option on certain products, allowing automatic delivery at a regular frequency (monthly, bi-monthly, or quarterly), with progressive discounts according to the chosen plan.

The subscription is without commitment and can be modified, suspended, or canceled at any time via the client account or by contacting customer service.

By subscribing to a subscription, the client authorizes Maison Gloow to automatically charge the agreed amount at the chosen frequency.
Delivery fees are applied according to the destination and are specified at the time of the order.

A billing reminder is sent by email before each withdrawal.