Privacy policy

Privacy policy  


Last updated: 05/19/2025

At Maison Gloow, we place fundamental importance on protecting your personal data. This privacy policy explains what data we collect, how we use it, and what your rights are.

1. Data collected

When you browse our site or make a purchase, we collect certain information:  
- First name, last name, email address  
- Shipping and billing address  
- Payment information (encrypted and secured)  
- Order history  
- IP address, browser used, pages visited (via cookies)

2. Data Usage

Your data is used only for:  
- Process and deliver your orders  
- Respond to your requests via our customer service  
- Inform you of offers or new products (if you have consented)  
- Improve your user experience

3. Data Security

All transactions are protected by SSL encryption.  
Your data is never sold to third parties. Only strictly necessary services (payment, logistics) can access it to perform their function.

4. Cookies

We use cookies to:  
- Track site performance  
- Better understand your browsing  
- Customize your experience

You can manage your preferences via your browser settings.

5. Your rights

In accordance with GDPR, you can at any time:  
- Access your data  
- Request their modification or deletion  
- Withdraw your consent at any time

To exercise your rights, write to us at:  
📧 info@maisongloow.com

6. Hosting

Our store is hosted on Shopify Inc., a secure e-commerce platform compliant with GDPR.  
Your data is stored on a secure server within the EU or Canada depending on your location.

7. Modifications

We reserve the right to modify this policy at any time. The most up-to-date version will always be available on this page.

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Thank you for your trust.  
Maison Gloow,  
Elegance and respect for your privacy.